What types of projects are your fabrics suitable for?
We sell different weights of cotton fabric. Generally such fabrics are suitable for clothing, bags, quilting, craft work such as appliqueing, lightweight upholstery and lightweight interior decore.
Depending on its use you may need to use interlining to make the cotton suitable. We have posted a variety of projects that we have used our fabrics for on our blog, which can be viewed at www.seamstaruk.blogspot.com.
Can I have a sample of your fabric to make sure of weight and/or colour?
Yes! Please click our Sample Service on the right of our Homepage for details.
size of fabric do you sell?
For most of our fabric the maximum width of the roll is 110cm. So that you can purchase exactly the
right amount of fabric you require, we sell our fabric in quarters. If you order
one quarter you will receive a piece of fabric 55cm wide by 50cm long.
I am not sure how much fabric to add to my basket, can you help me?
Yes! Work out how much fabric you need and then take a look at the following guide which shows you how much fabric you need to order. This guide is also available in diagram form if you click Help with Fabric Sizes logo on the right of our Homepage.
|No of Quarters
If you need a different size or you are still not sure what to order please contact us. We are more than happy to help you.
type of fabrics do you sell?
At present all of our fabrics are quality 100% cotton or linen.
is in yards – can I buy the fabric in yards instead of meters?
Yes - please use our contact form or email us at email@example.com
and we can arrange to sell you fabric by the quarter yard.
I be sure that the fabric I buy will be the same colour as on your website?
We display the colour of our products as accurately as possible but precise
colour depends on your monitor settings. You are able to return fabric and receive a refund if you are in any way unhappy with your purchase.
not currently stock my favourite designer, will you be stocking their products
in the future?
Yes - We are constantly sourcing new innovative designers from around the world.
contact us with details of the designer you are looking for and we will do the
research and try to get their products for you. We will email you to let you
know how we have got on.
looking for a fabric range which is not in your shop will you stock it for me?
Again yes! - contact us with details of the fabric you are looking for and we
will try to get it for you.
How do I make a purchase?
Purchasing is simple and quick. When you have found a product you want to buy,
select the required quantity and add the product to your basket. You can continue
shopping and when you have finished click proceed to checkout. You will be asked
for information so we can deliver the item to you and you will then need to
input payment details.
a minimum purchase amount?
Yes - The least quantity of any product is one unit with the amount of one unit
listed in the product description. For fabric this is one quarter which is 55cm
have any Special Offers?
Yes – every month we have a great offer shown on our Homepage.
We update this Special Offer each month so you can be assured of great value.
outside of the UK – can I place an order?
Yes we ship to Europe & Internationally. Please view our postage tariff for details.
What methods of payment do you accept?
We accept payment by credit card, debit card, cheque, postal order or telephone
orders. We also accept payment by Paypal.
Full details of each method of payment can be found in our Conditions
under Making Payment.
my card details and is it safe?
We use HSBC card transaction service and this is totally safe to use. Your details
are encrypted and we do not save or store your credit card details.
pay by cheque or postal order?
Yes - You should make your purchase in the normal way by adding items to your
basket and proceeding to the checkout. You will then be given an option to pay
by cheque or postal order and then you should print out your order confirmation
and send it by post with your payment. We will reserve your products for 5 working
days whilst you post your cheque or postal order to us.
I make my cheque or postal order payable to?
Please make cheques payable to Seamstar
should I send my cheque or postal order?
Please send your completed cheque and order form to:
I pay by telephone?
Please contact us on 01829 771529 and we will take your order by telephone.
How quickly will you send my order out?
We dispatch orders promptly and aim to dispatch orders daily.
types of postage do you offer?
We use Royal Mail First Class post. Royal Mail aim to deliver items sent this way within 1 to 2 working days.
How much is postage?
For our current Postage Rates, (UK, European and International) please click here.
my product be packaged?
We lovingly wrap your product in colourful paper tied with ribbon or wool. We
then use good quality envelopes and boxes in order to minimise any damage during
send a product to someone else as a gift?
Yes – we have a gift wrapping service which you can select on checkout.
What if I do not like my item when I receive it?
We are happy to accept returns as long as we receive the products in the same
condition that we sent them to you and we receive the returned products within
10 working days from the day you placed your order. Please click
here to go to our Conditions page which
has more details on returning items.
I placed my order over a week ago and I haven’t received it, what should
Whichever postage option you choose, if you have not received your products
within 10 working days you should contact us immediately
so we can help you. Please click here to go to
our Conditions page which has more details on lost
if there is something wrong with my item or I am unsatisfied with it?
We want you to be totally happy with your purchase. Please contact us and let
us know why you are unhappy. We will always do our best to help as it is important
to us that you are entirely satisfied with your purchase. If you are unsatisfied
we will arrange to refund your purchase price.
Will you store my name and address?
Yes unless you tell us you do not want us to do this. We have a privacy
policy which sets out what we will do with your information. We promise
not to share your information and we will always hold it securely.
Who are Seamstar?
We are a registered sole trader trading under the name of Seamstar.
Our trading address is: